Tigerexch Terms and Conditions (User Agreement)

By accessing or using the tigerexch app, you agree to these Tigerexch terms and conditions (the “user agreement”). This page summarizes common rules that typically apply to accounts, betting, bonuses, payments, and responsible play on the platform.

If anything here conflicts with the in-app or site terms shown during registration, the in-app/site version will apply. If you do not agree, do not create an account or place bets.

About this user agreement

These tigerexch terms and conditions explain:

• Who can use the service and under what conditions
• How deposits, withdrawals, and promotions work
• What conduct is prohibited (fraud, abuse, manipulation)
• How responsible play tools and self-control measures should be used

Your continued use of the service indicates ongoing acceptance of the latest version of these terms.

Eligibility and account registration

When registering and using the platform, you agree that:

• You will provide accurate, current details during sign-up.
• You will not create more than one account unless explicitly allowed.
• You will only use payment methods you are authorized to use.
• You will comply with applicable laws and regulations in your location.

If you are unsure whether online betting is permitted where you live, seek independent legal advice before participating.

Account security and verification (KYC)

You are responsible for:

• Keeping your login credentials confidential
• Not sharing your account with any other person
• Reporting unauthorized access as soon as you notice it

The platform may request identity verification (often called KYC) to:

• Confirm identity and age eligibility
• Prevent fraud and money laundering
• Confirm ownership of payment methods

Failure to complete verification, or providing inconsistent information, may result in withdrawal delays, restrictions, or account suspension.

Deposits and payments

Deposits are typically credited once confirmed by the relevant payment channel. You agree that:

• You will not attempt chargebacks or reversals for legitimately made deposits.
• If a payment is reversed after funds were credited, your balance may be adjusted and/or your account may be restricted.
• The platform may apply checks to ensure deposits match account ownership and compliance requirements.

For app access and general platform guidance, you can also review the homepage.

Withdrawals and withdrawal rules

Withdrawal rules are designed to reduce fraud and ensure funds are paid to the rightful owner. Common rules include:

• Withdrawals may only be made to a payment method/account that matches your identity or verified details.
• Verification may be required before your first withdrawal, after changes to account details, or when risk checks trigger review.
• If there is evidence of bonus abuse, suspicious play patterns, chargeback risk, or policy breaches, withdrawals may be delayed while checks are completed.

If your withdrawal is pending, ensure your profile details and documents are consistent and up to date, and avoid creating duplicate accounts.

Bonus terms and promotions

All promotions are governed by bonus terms shown in the offer itself, which may include:

• Eligibility requirements (new users only, selected regions, specific markets)
• Wagering/turnover requirements (how much you must stake before withdrawing bonus-related winnings)
• Game or market contributions (some products may contribute differently, or be excluded)
• Time limits and maximum stake limits while a bonus is active
• Maximum withdrawal limits tied to a specific promotion
• Void conditions (multiple accounts, irregular betting patterns, or use of restricted strategies)

If a promotion’s bonus terms conflict with these general tigerexch terms and conditions, the promotion’s specific terms usually take priority for that offer.

Betting and market rules

When you place a bet, you agree to the platform’s market settlement rules, including:

• Odds and lines can change at any time before a bet is accepted.
• A bet is only valid once it is accepted/confirmed in your bet history.
• Markets may be voided or resettled where there is an obvious error, incorrect pricing, or a material data feed issue.
• Where events are postponed/abandoned, settlement may follow the operator’s event rules (void, reschedule window, or settle on official result if applicable).

For sports like cricket, “official result” generally refers to the governing body’s published outcome, subject to the platform’s settlement policy.

Fair use, prohibited activity, and integrity

You agree not to misuse the service. Prohibited activity typically includes:

• Using the platform on behalf of someone else
• Multiple accounts to obtain repeated bonuses or evade restrictions
• Collusion, match manipulation, or coordination with other users
• Arbitrage or exploitation of pricing/settlement errors where deemed abusive
• Use of bots, scripts, automation tools, or any method that interferes with normal operation
• Money laundering, fraud, stolen payment instruments, or chargeback abuse

If prohibited activity is suspected, the platform may:

• Suspend the account and investigate
• Void bets/bonuses where permitted by policy
• Withhold or reverse promotional credits
• Request additional verification

Responsible play

Online betting should be approached as entertainment, not income. Responsible play expectations commonly include:

• Setting personal limits (time and budget) before you play
• Avoiding “chasing losses”
• Taking breaks after extended play
• Seeking help if gambling stops feeling controlled

If you need immediate support, consider contacting local, qualified help services in your area.

Changes, suspension, and termination

The platform may update these tigerexch terms and conditions from time to time. Changes may be made to reflect:

• Legal and regulatory updates
• Security improvements and fraud prevention measures
• Product and feature changes

Your account may be restricted, suspended, or closed if:

• You breach this user agreement or promotion rules
• Verification cannot be completed
• Activity appears suspicious or high-risk
• The platform is required to do so for compliance reasons

Where permitted, any remaining eligible balance may be returned after required checks are completed.

Limitation of liability and disputes

To the extent permitted by applicable law:

• The platform is not responsible for losses caused by events outside its reasonable control (network outages, third-party payment interruptions, data feed issues).
• The platform may correct obvious errors and resettle markets where a clear mistake is identified.
• You are responsible for ensuring your device, connectivity, and account security.

If you have a dispute, keep records (bet ID, date/time, screenshots of bet history) and contact support promptly so the issue can be reviewed.

Contact and support

For account questions, verification, payments, or reporting suspicious activity, use official support channels:

Need help?

You can also use Live Chat on the website if available.

Quick compliance checklist

Topic	What to do
Account details	Use your real name and correct contact information
One account	Don’t create duplicates to claim offers repeatedly
KYC	Complete verification promptly to avoid withdrawal delays
Payment methods	Deposit/withdraw using methods you own and control
Bonus terms	Read wagering rules, time limits, and exclusions before opting in
Responsible play	Set limits and take breaks if betting stops feeling controlled

FAQ